Question 1

How do I track my order?

Accepted Answer

Once your order ships, you'll receive a confirmation email with a tracking number and link. You can also log into your account and check order status under 'My Orders'.

Question 2

Can I change or cancel my order?

Accepted Answer

You can modify or cancel your order within 2 hours of placement. After that, we begin processing and changes may not be possible.

Question 3

How long does delivery take?

Accepted Answer

Standard delivery takes 5-7 business days. White-glove delivery for large furniture items takes 2-3 weeks.

Question 4

Do you offer free shipping?

Accepted Answer

Yes! We offer free standard shipping on all orders over $150. For orders under $150, a flat rate of $9.95 applies.

Question 5

What is your return policy?

Accepted Answer

We offer a 30-day return window for most items. Products must be in original condition and packaging. Furniture returns include free pickup.

Question 6

What payment methods do you accept?

Accepted Answer

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay.

Frequently Asked Questions